Carry-on: 7kg standard (upgradeable to 14kg). Two items allowed. Main bag max size: 56 × 36 × 23 cm.
Checked bags: Not all fares include baggage. You can buy up to 40kg total (max 32kg per bag).
Oversized items: Anything over 1m. $25 fee per item (NZ flights). Counts toward checked weight.
Dangerous goods: Some items are restricted or prohibited—check before you pack.
Tip: Buying baggage early is cheaper than at the airport.
Whether you’re packing light or bringing half your wardrobe, knowing Jetstar’s baggage rules can save you money, time and stress. Here’s everything NZ travellers need to know before they fly.
Your carry-on allowance depends on the fare you’ve booked, and here’s how it breaks down:
If you’re on 7kg, you can upgrade to 14kg by adding the +7kg Extra Carry-On option
No single item can weigh more than 10kg. Your total allowance can be spread across two items:
1 main bag Must fit in the overhead locker
Max size: 56 × 36 × 23cm (including wheels and handles)
1 small item Must fit under the seat in front of you
Which could be a handbag, laptop bag, coat, camera, or duty-free goods
For more information on Carry on Baggage please visit: Carry on Baggage Allowances.
Your checked baggage allowance depends on the fare or bundle you’ve chosen, and you can always add more if you need it (just keep in mind it’s usually cheaper to do this during booking rather than when you’re at the airport). Here’s how it works:
Some Economy bundles include checked baggage
You can add more if needed, up to a total of 40kg
Check your Fare Rules for the exact inclusions in your bundle
Comes with 30kg of checked baggage included
You can top this up with an extra 10kg, giving you a maximum of 40kg
Fare Rules will outline everything that’s part of your ticket
For more details on Checked Baggage please visit: Checked Baggage Allowance
Oversized baggage covers anything that’s too big for a standard suitcase, and if you’re bringing gear that falls into that category, there’s usually an extra handling fee (please see ‘Over Sized Handling Fee’ below.) These items still count toward your checked baggage weight, so make sure you’ve bought enough allowance to cover everything.
Anything with a side longer than 1 metre is classed as oversized. This often includes:
Surfboards and other sports gear:
Bikes
Fishing rods
Diving equipment
Golf clubs
Larger musical instruments
Bulky items like TVs, or small furniture
If you’re flying Jetstar in or out of New Zealand, oversized items come with a NZD $25 fee per item, per flight. You can bring up to two oversized pieces, but this fee is separate from your checked baggage allowance, so it doesn’t give you any extra weight.
Mobility or medical equipment is treated differently, but for most travellers carrying big adventure gear, planning ahead keeps those airport surprises (and costs) to a minimum. For more information on this please visit: Oversized Baggage
Some items can’t fly for safety reasons, and others need approval before Jetstar will accept them. If you’re flying to or from NZ, here are the key things to know:
Some items are completely prohibited, these can’t be taken as carry-on or checked baggage at all.
Certain goods may be allowed with conditions, like limits on quantity, packaging or battery size.
A few items require airline approval before you travel (e.g., lithium batteries, petrol-powered gear, mobility devices).
Rules differ depending on your flight, so it’s important to check what applies to your specific Jetstar journey.
You’ll need to confirm you understand these rules at check-in, whether online or at the airport.
If you’re unsure, it’s always safest to check before you pack, it can save delays, extra costs or items being taken off you at the airport.
For more detailed information on dangerous goods, you can check them out here: Dangerous Goods
Check your fare carefully, not all fares include baggage
Purchase baggage early to avoid expensive airport fees
Invest in a luggage scale to weigh your bags before leaving home
Pack carry-on essentials (documents, medication, electronics, valuables)
Plan ahead if you’re travelling with large gear or baby items
Keep your baggage receipts for reference at check-in
Checked baggage: Yes, as long as you’re within your total weight allowance, you can split the weight across multiple bags, but no single checked bag may weigh more than 32 kg.
Carry-on: Yes, you are allowed two items (one main item + one small item) under the carry-on rules.Your main carry-on bag must be: 56 × 36 × 23 cm (including wheels and handles). The second ‘small item’ like a handbag or laptop must fit under the seat in front.
For flights from NZ:
Standard carry-on allowance: 7 kg combined weight, across two items (one main + one small item).
If upgraded (+7kg Extra Carry-On) or on certain bundles: 14 kg total across two items (10kg max for one item).
Your baggage allowance comprises two parts: carry-on and checked. The exact allowance depends on the fare or bundle you’ve booked. For example:
Economy “Starter” may include only the 7 kg carry-on and no checked baggage.
Higher bundles/fare classes include bigger allowances for both
It depends on fare and bag type:
Carry-on: Standard fares include 7 kg across two items, optionally upgradeable to 14 kg.
Checked baggage: Many basic fares do not include checked bags, but you can purchase up to 40 kg of checked baggage.
Yes, your checked baggage allowance is based on total weight, not how you pack it. So if you’ve purchased a certain weight (for example, 20kg or 40kg), you can use that allowance across the bags you’ve paid for. Most travellers just check in one bag, but you can split your allowance across two if you’ve bought enough weight.
For carry-on, you can also divide your allowance between your main bag and your small under-seat item, as long as the combined weight stays within your limit.
Stick with Mix & Match and you’ll breeze through booking, skip the guesswork and save on the stuff that really matters. Your next Jetstar trip just got a whole lot easier. So what are you waiting for! Book flights with us today!
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