AIR NEW ZEALAND
Air New Zealand is the flag carrier of New Zealand and easily the largest airline in the country. The airline operates by the far the most extensive domestic route system in the country, as well as many international destinations. Air New Zealand are currently going through a large fleet renewal plan and adding many new flights and destinations. Central to this is the airlines Dreamliner (Boeing 787) aircraft which are among the most modern and high tech in the world.
Name: Air New Zealand
Hubs: Auckland, Wellington, Christchurch, Sydney and Los Angeles
Rewards Program: Airpoints
Partners: Strong cooperation with Virgin Australia and Singapore Airlines, as well as being a Star Alliance member.
Classes of Travel: Business Premier, Business, Premium Economy, SkyCouch Economy and Economy. Seats to Suit* services have options around what services are included (meals, luggage, movies etc).
Meals: All meals and drinks (including alcohol) are included on longhaul international flights. Charges apply for Seats to Suit* services. Special meals available. Snacks served aboard domestic flights and alcohol served during the 'Koru Hour'.
Entertainment: TV shows, music and games with personal seatback screens are included on international flights. Movies are included on longhaul flights, but an extra charge applies for Seats to Suit* services. Most domestic flights do not have entertainment available.
Luggage Allowance: Standard is one piece of checked luggage up to 23 kilograms and one piece of carry on up to 7 kilograms. Charges apply for Seats to Suit* services, but luggage is included on most longhaul flights. Increased allowances apply for higher classes (see below).
Seat Selection: Your House of Travel consultant can assign seats on most longhaul international flights for no extra charge. Domestic flights vary.
Connectivity: Shared power and USB connections available on newer longhaul aircraft only. Cellphones may now be used anytime when on flight mode.
*Please see the 'Seats to Suit' section below for more information about these services.
- Air New Zealand was the first airline to fly the Boeing 787-9, Dreamliner aircraft, one of the most advanced in the world.
- When flying on domestic jet services, check in kiosks and bag drops allow passengers to check in much quicker and without having to queue.
- Like cuddles? The unique SkyCouch is a row of three seats that convert into a flat surface, able to be used as a bed by two people. It's often referred to as 'Cuddle Class'.
- Air New Zealand operate a number of themed flights for various events such as All Blacks flights with some of the team members on board, and 'Pink Flights' to the Sydney Mardis Gras, described as a "party in the air".
SEATS TO SUIT
Air New Zealand's 'Seats to Suit' services allow you to pick and choose what extras you want during your flight. Extras include luggage allowance, movies, meals and cancellation/change fees etc. Seats to Suit services operate on all Australia, Pacific Island, Hawai'i and Bali flights. The are four levels to choose from...
Seat: The basic service includes your seat, one piece of cabin luggage at up to 7 kilograms, TV shows, music, games, and tea, coffee or water.
Seat + Bag: Enjoy all the Seat inclusions above, plus one piece of checked luggage up to 23 kilograms.
The Works: Enjoy all the Seat + Bag inclusions above, plus movies, a full meal, drinks (including alcohol) and seat selection.
The Works Deluxe: Enjoy all The Works inclusions above, plus receive priority boarding, priority check in, priority luggage return and a guaranteed free seat next to you for more space.
Economy SkyCouch: The Economy SkyCouch is a row of three economy seats that have foot rests which fold up to create a fully flat surface. Often called Cuddle Class, the area is large enough for two adults to sleep in a cuddle position, and is a good play area for young kids. Available on 777 and 787 aircraft only.
Premium Economy: In Premium Economy you'll receive a larger leather seat with more personal space, your choice of meal from a special menu, and extra checked bag and an extra carry bag, priority boarding, priority check in and priority luggage return.
Business Premier: Receive the benefits of Premium Economy, plus an extra check bag and an extra carry on bag (so three of each), airport lounge access, and a seat that converts into a lie flat bed. Lie flat bed not available on 767 aircraft.
NEW ZEALAND DESTINATIONS
All of the following destinations are served directly from, or with just one stop between, Auckland, Wellington and Christchurch.
North Island: Bay of Islands (Kerikeri), Auckland, Hamilton, Tauranga, Rotorua, Gisborne, Taupo, New Plymouth, Napier/Hastings, Wanganui, Palmerston North, Paraparaumu and Wellington.
South Island: Nelson, Blenheim, Hokitika, Christchurch, Timaru, Queenstown, Dunedin and Invercargill.
Sydney: Direct from Auckland, Wellington and Christchurch.
Melbourne: Direct from Auckland, Wellington and Christchurch.
Brisbane: Direct from Auckland and Christchurch.
Gold Coast (Coolangatta): Direct from Auckland and Christchurch.
Perth: Direct from Auckland and Christchurch.
Cairns: Direct from Auckland (seasonal).
Sunshine Coast (Maroochydore): Direct from Auckland (seasonal).
Adelaide: Direct from Auckland.
Norfolk Island: Direct from Auckland, Sydney and Brisbane.
Rarotonga (Cook Islands): Direct from Auckland, Christchurch (seasonal), Sydney and Los Angeles.
Fiji (Nadi): Direct from Auckland, Christchurch and Wellington (seasonal).
Tahiti (Papeete, French Polynesia): Direct from Auckland.
New Caledonia (Noumea): Direct from Auckland.
Niue (Alofi): Direct from Auckland.
Samoa (Apia): Direct from Auckland.
Tonga (Nuku'alofa): Direct from Auckland.
Vanuatu (Port Vila): Direct from Auckland.
Hawai'i (Honolulu): Direct from Auckland.
Norfolk Island: Direct from Auckland, Sydney and Brisbane.
REST OF THE WORLD
Buenos Aires, Vancouver, Hong Kong, Denpasar Bali (seasonal), Tokyo, Shanghai, London, Los Angeles, San Francisco, Houston, Singapore and Ho Chi Minh City (from June 2016), all direct from Auckland.
Auckland Airport: Auckland Airport is by far the largest airport in New Zealand by numbers of passengers received, number of direct destinations served and by number of airlines flying there. The international terminal is large, modern and well set out, with lots of shops and eateries. The domestic terminal however, is not so flash, although it is under renovation. Air New Zealand's domestic operation has the super efficient check in kiosks and luggage drop. Unfortunately Jetstar do not have this service and queues are common, so we recommend allowing extra check in time if flying with Jetstar at peak times. It's important to note that the international and domestic terminals are not connected, but are linked by a five minute free shuttle ride, or ten minute walk. Be sure to allow for this when connecting.
Wellington Airport: Wellington's airport is small, yet modern and super efficient. There's a great range of shops and plenty of public spaces. An awesome feature of the airport is the huge 15 metre figures from the Lord of the Rings/Hobbit movies in the main lounge. Air New Zealand offers their great check in kiosks and baggage drop here. Jetstar do not, but there's no significant delays.
Christchurch Airport: Christchurch has a great new airport constructed for the 2011 Rugby World Cup. There's a small range of shops in the domestic terminal including several eateries. The international terminal is connected and has its own range of shops. The airport has very large and modern public areas also. Air New Zealand offers their great check in kiosks and baggage drop here. Jetstar do not, but there's no significant delays.
ONLINE BOOKINGS AND AIR NZ mPASS
We’re pleased to confirm that Air NZ bookings made on www.mixandmatch.co.nz can benefit from all of the features of Air NZ’s mobile “mPass” application.
Your booking will appear automatically on your Air NZ mPass display if you entered your Airpoints number with the booking, or you can simply link mPass to your bookings by entering your name and the Air NZ reference shown on your Mix & Match e-itinerary.
mPass lets you:
• View updated details of your Air NZ flight bookings.
• Check in directly at the departure gate if you are travelling without bags.
• mPass is your electronic boarding pass.
• View airpoints account information.
• If you’re a Koru member, mPass enables entry to the Koru Lounge.