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              Redeem your        Air New Zealand credit online.

              Redeem your Air New Zealand credit online.

              Redeem your Air New Zealand credit online with Mix & Match.


              If you have an Air New Zealand credit from a Mix & Match booking you can now redeem this credit online!

              To redeem online follow the 5 steps below:

              1. Kick off a search on www.mixandmatch.co.nz
              2. Select your flights and add the traveller's details as you normally would when making a new booking. Make sure Air New Zealand is at least one of the flights selected.
              3. At the payment page select the “Use Air New Zealand Credit” option (illustrated above).
              4. When prompted enter your surname and Air New Zealand booking reference, which you can find below the Air New Zealand flight number on your original Mix & Match itinerary.
              5. The balance of your credit will show. You can then choose to redeem your credit for any Air New Zealand flight and if you don’t have enough credit or you have another airline on the booking you can pay the balance by the usual payment methods.

              If you're having any problems or you have a question call us on 0800 367 468 or email help@mixandmatch.co.nz. Please make sure you have your MixandMatch booking reference handy when you call. Your original booking must have been made through Mix & Match to be able to redeem your credit here.
              Please note redemptions of credits via phone or email may incur service fees.

              Please note that the original fare rules still apply to the credit, provided that the credit has not been used in whole or part. Therefore, if the original fare was non-refundable, the credit amount is also non-refundable. For full credit rules please click here.

              Updated: 20 September 21

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