Malaysia Airlines is the flag carrier of Malaysia, and the nations second largest airlines. They operate a large number of modern Airbus and Boeing aircraft throughout Asia, as well as Australia, New Zealand and three European destinations. While the airline has experienced two high profile incidents in recent years, they do have a very good safety record and are regularly voted among the best airlines in the world. Malaysia also owns two domestic/regional carriers, MASwings and Firefly.
Name: Malaysia Airlines
Hub: Kuala Lumper International Airport
Rewards Program: Enrich
NZ Routes: Auckland direct to Kuala Lumpur
Partners: Strong cooperation with Qantas and Emirates, and a Oneworld member
Classes of Travel: Business and Economy
Meals: All meals and drinks (including alcohol) are included. Special meals available.
Entertainment: Movies, TV shows, radio stations, music and games included with personal seatback screens.
Luggage Allowance: Two pieces of checked luggage up to 30 kilograms and one piece of carry on up to 7 kilograms included on all Economy fares. Increased allowances apply for higher classes (see below).
Seat Selection: Your House of Travel consultant can assign seats on most flights for no extra charge.
Connectivity: Internet and phone calls available. USB sticks and universal power plugs can be used onboard.
*Please note all the above info is for flights to and from New Zealand. Generally the same applies for all flights on to Europe, North America, South America and Africa, but can differ between destinations in Asia.
- Malaysia Airlines and Singapore Airlines were once the same company, but were split into two airlines when Singapore gained independence in 1972.
- Malaysian do not allow infants to travel in First Class, and do not allow anyone under 12 on the upper deck of their A380’s, creating ‘quiet zones’ for business passengers.
New Zealand: Auckland to Kuala Lumpur.
Kuala Lumpur: To most major cities in Southeast Asia (particularly Borneo), India and three destinations in Europe.
Business Class: In Business Class you’ll receive priority check in, priority boarding, lounge access, a larger lie flat seat, larger screens for your inflight entertainment, a wider selection of meal options, the ability to order your meals online up to two days before your flight, priority luggage return and a larger luggage allowance of two pieces of checked luggage at 40 kilograms each, and two pieces of carry on at seven kilograms each.
Kuala Lumpur International Airport: Commonly known as KLIA, this airport is one of the largest, most modern, and efficient airports in the world. The most important thing for AirAsia passengers to know is that their flights fly into KLIA2, a dedicated low-cost airline terminal located two kilometres away from the main terminal. The main terminal, called KLIA, hosts most international airlines, as well as Malaysia Airlines. There is a train connecting the two terminals which runs every 15-20 minutes and takes a mere three minutes to complete the journey. It then runs into downtown Kuala Lumpur. The inter-terminal ticket costs MYR2 (less than NZD$1.00). Both terminals have a large number of shops and restaurants with many major international brands represented, but if that’s not enough, there’s a large outlet mall just six kilometres away. If you’re stopping over for longer than six hours, you can also do a quick sightseeing tour of KL. Getting through security and customs is a breeze. Free WiFi is available throughout.