Travel Insurance

Online Travel Insurance with Mix & Match

As the travel experts – we know that no matter how planned your travel is there is the possibility something can go wrong. Don’t leave it to risk – trust us and take out Travel Insurance with Mix & Match.

Provided by world leading travel assistance provider Allianz Global Assistance, you are guaranteed:

24/7 Medical or Emergency Assistance from anywhere in the world.
Cover for business travel as well as personal
Cover for cancellation even before you travel
Easy online assessment for any pre-existing medical conditions
Policy options to suit any traveller
Free cover for travelling dependants under the age of 21

Please check the full policy wording for a complete list of benefits, terms & conditions and policy limits.

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Compare Plans

Basic
Basic covers the main risks faced by a traveller with restricted benefits and lower policy limits. Available for travellers up to 70 years of age. It even covers recreational sports coverage and rental vehicle excess cover.

Comprehensive
Comprehensive is our top of the range product with higher limits and extended benefits. This policy offers the following additional options; specified item coverage, no excess and Private Hospital care in Australia and the UK.

Frequent Traveller
For those who travel abroad regularly during the year, this option covers all trips (up to 60 days duration per trip) taken during a 12 month period. Available for travellers up to 70 years of age.

Buy Online

Simply complete the details in the Quote section above, or click 'book online' below. During this process you will have the opportunity to compare the different plans we have available in more detail, view any additional options such as cover for specified items and pre-existing medical conditions and even save a no-obligation quote if you wish.

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Policy Wording

Please find the policy terms and conditions below. This document details the benefits, terms, conditions, limits and exclusions available under each plan. It is advisable that you read and understand that you read and understand this – under the standard terms and conditions we allow you a 14-day free look period provided your trip has not commenced.

Click here to view the Policy Wording
> Full Insurance Policy Wording

Insurance Claims

If you have taken out insurance cover with us and wish to make a claim, you will first need to fill out a claim form:
> Download a claim form

If you need us to send you one by email, you can request this from claims@allianz-assistance.co.nz.

Once you have completed the claim form you are required to:
1. Provide us with original invoices. receipts, and other vouchers relating to your expenses or loss.
2. Produce your policy details
3. Provide us with all the information we require
Then, for the quickest service, call Allianz Global Assistance on 0800 574 904 to lodge the claim.

CONTACT ALLIANZ GLOBAL ASSISTANCE

FREEPHONE WITHIN NEW ZEALAND
Phone Number: 0800 800 048
Fax Number: 0800 800 167

TO CALL FROM OVERSEAS
Sales Support: +64 9 486 0048
Claims and Emergency Assistance: +64 9 486 6868

EMAIL
Sales Support: help@allianz-assistance.co.nz
Claims: claims@allianz-assistance.co.nz

POSTAL
P O Box 33 313, Takapuna, North Shore City 0740

When you call, Allianz Global Assistance require:Allianz Global Assistance advice is available for all services related to:
• medical and hospital
• repatriation
• legal expenses
• evacuation and travel

1. Your name
2. Your policy number and selected plan
3. Details of your emergency
4. A contact phone number, including area code

Wherever possible you should lodge your claim with us on your return to New Zealand. If you do require assistance while you are away, please call us.

Disclosure Notice

This insurance is issued and managed by AWP Services New Zealand Limited trading as Allianz Global Assistance and underwritten by Allianz Australia Insurance Limited ABN 15 000 122 850 (Incorporated in Australia) trading as Allianz New Zealand. You should consider the Policy Wording before making any decisions about this travel insurance policy.

For further information on Allianz Australia Insurance Limited's financial strength rating, please refer to the following Financial Strength Rating and Overseas Policy Holder Preference Disclosure Notice.

Allianz Australia Insurance Limited has an AA- insurer financial strength rating given by Standard & Poor's (Australia) Pty Limited.

The rating scale* in summary form is:

AAA Extremely Strong, BBB Good, CCC Very Weak
AA Very Strong, BB Marginal, CC Extremely Weak
A Strong, B Weak, R Regulatory Action
Plus (+) or minus (-): Ratings from "AA" to "CCC" may be modified by the addition of a plus (+) or minus (-) sign to show relative standings within the major rating categories.
*A full description of the rating scale is available via www.allianz.co.nz/insurer-rating.

An overseas policyholder preference applies. Under Australian law, if Allianz Australia Insurance Limited is wound up, its assets in Australia must be applied to its Australian liabilities before they can be applied to overseas liabilities. To this extent, New Zealand policyholders may not be able to rely on Allianz Australia Insurance Limited's Australian assets to satisfy New Zealand liabilities.

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